We at Untung work hard to provide our customers with the trendiest products of impeccable quality at amazing prices. If you do not like the fit, colour or design, simply return/exchange the product within 7 days of delivery. To return/exchange a product, you can raise a request through the Returns & Exchange Center on the website.

In case of returns and exchanges please remember the following points:

  • Returns/exchange requests need to be made within 7 days of the delivery of product.
  • All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.
  • All Cash On Delivery (COD) refunds will be processed only through store credit / gift cards.
  • For Prepaid orders users can opt for 
    • store credit / gift cards of full value or
    • transfer to original source where Rs. 99/product will be deducted
  • Exchanges are only free for the first time, subsequent exchanges are chargeable at Rs.99/product
  • Bralettes and Masks are not eligible for exchange or returns.
  • Products on Clearance Sale are not eligible for exchange and returns.
  • Store credits / Gift Cards issued will be valid for 1 year and can be used to make purchases only on our website.

  • Refunds against returns are processed after the product is received and approved by our warehouse team, please allow up to 1-2 weeks for the entire process.
  • Exchanges take between 1-2 weeks depending on the destination pincode.
  • For pincodes that are unserviceable for return pickups, we request you to self-ship the products to our warehouse. The courier charges upto a maximum of Rs. 100 will be reimbursed by us.

How do you return?

  • Reverse pick up from your shipping address: Our reverse pick-up facility is currently available only in select locations, which fall under the service network of our courier partners.
  • Self-ship: In case your pin code is not serviced by our courier partner, you will have to self-ship the product(s) back to us, to reach our Returns Department. For all self-shipped returns, you will be reimbursed a maximum of Rs.100 towards your shipping costs as a voucher which can be used for future purchase on our website. The same is subject to your returns being inspected and quality checked on receipt in our warehouse.
  • Shipping Address for self-ship:

    Studio Grape Private Limited

    #5A & 6, 3rd Floor, Bhanu Nursing Home Rd,
    NGR Layout, Bommanahalli - 560068
    Bengaluru, Karnataka

    Email: hello@untung.in